No. An enquiry allows us to establish availability and applicable rates for your requested dates. It does not reserve a campsite or guarantee availability. Wait for written confirmation before treating your booking as final or making non-refundable travel arrangements.

Book as early as possible for school holidays, long weekends, festive season and popular coastal destinations. Availability and booking windows vary by campsite, and some providers release dates according to their own schedules. Last-minute enquiries are welcome, but availability cannot be guaranteed.

Book as early as possible for school holidays, long weekends, festive season and popular coastal destinations. Availability and booking windows vary by campsite, and some providers release dates according to their own schedules. Last-minute enquiries are welcome, but availability cannot be guaranteed.

Rates vary by destination, campsite, season, occupancy and booking conditions. Additional costs may include conservation levies, park entry fees, community levies, vehicle permits or optional extras. Your quote should explain the charges applicable to your booking. Do not rely on an old price or assume that all fees are included.

Deposit requirements differ between campsite operators. Your quote or invoice must state the deposit amount, payment deadline and any balance due date. Do not assume that every campsite uses the same deposit percentage or payment schedule.

The due date depends on the campsite's booking terms and how far in advance you book. Check your written quote or invoice carefully. Some providers require the balance well before arrival, while others apply different deadlines for last-minute reservations.

Pay only using the payment instructions supplied with your verified quote or invoice. KAMPEER as booking provider and payment recipient should be clearly identified before you transfer money. Never rely on changed bank details sent unexpectedly without verifying them through a trusted contact channel.

Your booking is confirmed when the responsible provider has accepted the reservation, the required payment conditions have been met and written confirmation has been issued. Keep your confirmation and proof of payment. If you have paid but have not received confirmation, contact the provider before assuming your booking is secured.

You can request a change, but it is subject to availability and the provider's terms. A change may affect the price, deposit, balance due or cancellation conditions. Contact us as soon as possible, and wait for written approval before making plans based on the change.

Not necessarily. The outcome depends on the cancellation terms disclosed for your specific booking, how much notice you give, the circumstances and applicable consumer law. Ask for a written calculation of any cancellation charge and the amount, if any, that is refundable.

Weather-related cancellations and changes depend on the activity, location, safety conditions and booking terms. Contact the provider if conditions affect your travel plans or a booked activity. If you are travelling to a remote campsite or park, check road conditions and official access notices before departure.

Contact Kampeer Africa using the contact details on your booking correspondence.

1. Include your booking reference, full name, campsite and arrival date.
2. State clearly whether you want to cancel, change dates or ask about other options.
3. Request written acknowledgement and confirmation of any applicable charges.
4. Keep the correspondence and any refund confirmation for your records.

Your cancellation request should be sent as soon as possible. The effective cancellation date and any applicable charges will depend on the terms of your booking and the relevant law.